Service Guarantee

All of our work is guaranteed. We have a one year labor guarantee and we fully honor the manufacturers warrantee for any parts we use. We fully support all of our work and offer telephone support for Operating System, hardware and any software purchase form us as well.

Full Fees List



Fees

Virus Removal / Spyware Removal



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$50 standard fee. Large infestations/corruptions may require more invasive procedures and are charged accordingly

PC / Laptop Repairs



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Billed at $30/hour. Most hardware installs and setups are billed at one hour.

Operating System Install



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If customer provides discs, $75 for installation of OS and all drivers, performance configuration and all updates as well as antivirus installation are included.

If purchasing OS from NeoarcTechnologies, prices are as follows:


  • Windows 7: $215
  • Windows 7 Ultimate: $312
  • Windows XP Professional: $215
  • Vista Home Basic $165
  • Vista Home Premium $175
  • Vista Business $215
  • Vista Ultimate $255
  • XP Light
All sales are final. Please refer to the following terms and conditions:

System Diagnostics



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$30

PC / Laptop System Builds



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Billed per system

PC / Laptop Upgrades



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$30/hour plus the cost of components

PC / Laptop Rebuilds



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$30/hr plus the cost of components

Hardware



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Billed at $30/hour. Most hardware installs and setups are billed at one hour.

Data Backup



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$50 per physical drive plus the cost of a new drive if backing up to another drive.

Data Recovery



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Billed at $30/hour for recovery and then the standard backup fees apply.

Related Fees

We will disconnect/pick up-drop off/reconnect equipment for a $10 fee.

If there is no disconnecting or reconnecting involved, we will pick up and drop off equipment for free.

We offer a free pick up/drop off service after 5:30pm Monday through Friday and 10am to 3pm Saturday. We will disconnect/reconnect your machine and peripherals for a $10 fee.

Computer Repair Outside Minneapolis

To keep our overhead low, we try to limit our services to businesses and home users in the Minneapolis area. However, if you are located outside of Minneapolis and you need assistance, we can make a recommendation.